Everage Biotech Limited

Privacy Policy for Everage Biotech Limited

Effective as of 1st September 2024

 

Welcome to Everage Biotech Limited’s Privacy Policy.

Everage respects your privacy and is committed to protecting your personal information. This Privacy Policy provides you with the information required under the UK GDPR and the EU GDPR (General Data Protection Regulation). It explains how we collect, use, and safeguard your personal information when you interact with our website, purchase products from us, or otherwise communicate with us.

 

Who We Are

 

Everage Biotech Limited is the controller of your personal information. This means we are responsible for deciding how we hold and use your personal data. When you provide your personal information, we will treat it according to this policy.
Our Compliance Officer oversees questions relating to this Privacy Policy. If you have any questions, please contact the Compliance Officer at:

 

Email: dataprivacy@everagebio.co.uk

 

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection (www.ico.org.uk). We encourage you to contact us first so we can address your concerns.

 

Our Privacy Principles

 

  • We will always explain the purposes for collecting personal information.
  • We only collect and use personal information for those purposes or compatible ones.
  • We retain personal information only as long as necessary for those purposes.
  • We collect personal information lawfully, fairly, and transparently.
  • We strive to keep personal data accurate and up to date.
  • We protect personal information with security safeguards against loss, unauthorised access, or disclosure.
  • We make our privacy practices clear and accessible.

 

Personal Information We Collect

 

We collect personal information from you in various ways:

 

  • Information you provide: This includes your name, contact details (e.g., email address, postal address, telephone number), transactional details (e.g., products ordered, payment information), and any information you provide through forms on our website.
  • Automatically collected data: We collect information about your interaction with our website, including IP address, browser type, browsing behaviour, and cookies.
  • User Contributions: Information posted publicly on our website, such as product reviews or comments.

If you do not provide requested information, we may not be able to offer certain services or products to you.

 

How We Use Your Personal Information

 

We may use your personal information for the following purposes:

  • To fulfil our contractual obligations to you, such as processing your orders and delivering products.
  • To comply with legal obligations, such as responding to law enforcement requests.
  • For our legitimate interests, such as improving our services, marketing products, and analysing website performance.

 

Payment Processing

 

All payment processing is handled by WooCommerce Payments. We do not store your payment details, though we may have access to information about the method of payment. WooCommerce Payments complies with PCI-DSS standards to ensure the secure handling of your payment information.

 

Cookies and Tracking Technologies

 

We use cookies and other tracking technologies to improve your experience on our website. You can manage cookie preferences through your browser settings.

 

Your Privacy Rights

 

You have the following rights under data protection laws:

  • Right to Access: Request a copy of the personal information we hold about you.
    Right to
  • Correction: Ask us to correct any inaccuracies in your data.
  • Right to Deletion: Request the deletion of your personal data, subject to certain conditions.
  • Right to Restriction: Request that we limit how we process your personal data.
  • Right to Object: Object to our processing based on legitimate interests.
  • Right to Withdraw Consent: If you have given us consent to process your data, you can withdraw this consent at any time.

To exercise any of these rights, please contact us at contact@everagebio.co.uk.

 

Disclosure of Personal Information

 

We do not share your personal information except:

  • With service providers who help us run our business (e.g., payment processors, delivery services).
  • If required by law, to government agencies or law enforcement.
  • To protect our legal rights, privacy, and safety or the rights of others.

 

Data Security and Retention

 

We use industry-standard security measures to protect your personal information. We only retain your data for as long as necessary for the purposes outlined in this policy, including compliance with legal obligations.

 

Changes to This Privacy Policy

 

We review and update this policy regularly. Any significant changes will be communicated to you, and the latest version will always be available on our website.

 

Contact Information

 

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

 

Email: dataprivacy@everagebio.co.uk

 

This Privacy Policy was last updated on 1st September 2024.

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